Shipping policy
Shipping & Delivery Policy
(Last updated : June 4 2025)
1. Where We Ship
We ship to all 50 U.S. states, the District of Columbia, APO/FPO/DPO military addresses, and PO Boxes. We do not ship internationally or to U.S. territories at this time.
2. Processing Time
Adndale is committed to getting your order shipped as quickly as possible, and there is typically a handling time of 1 business day before orders ship. This means that most orders placed on Monday will ship on Tuesday, but orders placed on Friday, Saturday & Sunday will typically ship on Monday.
*“Ship” means the parcel is handed to the carrier; tracking may take up to 24 hours to update.
3. Shipping Method, Cost & Transit Estimate
|
Service |
Carrier (typical) |
Cost |
Transit ‡ |
|
Standard |
USPS Ground |
$4.95 FREE on orders ≥ $40 |
5–10 business days |
‡ Most orders ship from our warehouse in Illinois, so shipping times will vary. Times are estimates once the package has left our facility and are not guaranteed; weather and carrier backlogs are beyond our control.
Note: Pricing is subject to change for shipping methods at any time due to changes in the market rate of shipping. We are not responsible for changes in shipping rates from our shipping providers.
4. Tracking Your Order
Once an order has been processed for shipment, your tracking number will be available in your order details by logging into your account. In addition, you will receive an email to the email address associated with your account with the updated tracking information.
Please allow up to 24 hours for the carrier to activate the link.
5. Risk of Loss & Stolen Packages
Risk of loss transfers to you when the carrier marks the package delivered to the address provided at checkout. Once tracking shows ‘delivered’ to the USA address the order is complete and we will not reship or refund for missing orders.
We are not liable for packages lost, stolen, or mis-delivered because of incorrect or incomplete addresses.
6. Address Errors & Returned Shipments
If a parcel is returned to us as undeliverable, we’ll contact you. Reshipping is offered at our actual shipping cost; otherwise, the order will be refunded minus outgoing shipping.
7. Order Changes & Cancellations
Once an order has been submitted and the order confirmation has been issued, the order is considered final and cannot be changed or cancelled.
Please make sure all details are correct before completing your purchase. If you believe an error has occurred, contact us immediately at info@dkiru.com and we will do our best to assist you in line with our Returns & Refunds Policy.
8. Limitation of Liability
To the fullest extent permitted by law, our maximum liability for any claim arising out of a shipment will not exceed the purchase price of the product(s) in that shipment. We are not liable for consequential, special, or incidental damages (including, without limitation, lost profits).
9. Policy Updates
We may revise this Shipping & Delivery Policy at any time. Changes become effective when posted on this page; continued use of the site constitutes acceptance of the revised terms.
Questions?
Email info@dkiru.com